THE INVESTIGATION PROCESS

Our purpose in creating this website is not only to encourage you to give us a call, but also to provide you with important information on how private investigations in Utah should work. On that note, we’d like to take a moment to familiarize you with something anyone in the market for a Private Investigator in Utah should be familiar with… It’s called The Investigation Process – It’s the all important step by step procedures that should be followed when someone in Utah seeks to hire a private investigator.

1) Diagnosing Before Prescribing

Before anything else, the Utah Private Investigator should take the time to listen closely to your precise investigative needs. The private investigator should provide you with adequate time to explain the specific circumstances of case and pay close attention to your exact objectives. Far too many private investigators fail to adequately listen and diagnose before providing a misguided useless prescription. The Utah Private Investigator should take the time not only listen, but offer follow-up questions and your goals and circumstances back to you in order to insure they have a clear understanding.

2) Clearly Explaining the Investigative Approach

After gaining a clear understanding of your circumstances and goals, the private detective in Utah should outline the investigative strategy… or as we call it… “The Investigative Approach” which will be used on the case for the purpose of accomplishing your objectives. Private Investigation work should never seem overly complex and confusing when the being explained by a licensed Utah Private Investigator. Private detective work is not rocket surgery or brain science (just want to make sure you’re paying attention). Having said that, PI work also requires experience, comprehensive knowledge and a certain level of expertise of what strategies work and what evidence is admissible if the case goes to trial. The investigator should be able to articulate the investigative approach in a clear and concise manner and in a way that makes sense to you, the customer.

3) Exact Price Quote and No Billing Surprises

Experienced Utah Private Investigators not only want their clients to feel satisfied with the strategy being employed, but also the the cost of the investigation. Happy customers lead to repeat customers and, therefore, both parties have a vested interest in fair and reasonable pricing with no billing surprises. All investigative charges and potential charges should be laid out ahead of time and addressed both verbally and in writing. Items such as the the hourly rate, flat rate, mileage rate, travel time charges, report writing charges, and all potential expenses should all be addressed at the onset of the investigation and documented within a contract or Letter of Engagement.

4) Under Promise and Over Deliver

Dealing with a licensed private investigator in Utah should never feel like buying a used car. The investigations business can be challenging. There are times when the goals of the investigation are not accomplished. That’s why it’s important that anyone seeking the services of a Utah Private Investigator use extreme caution with anyone who guarantees results. It’s extremely rare for a investigator to be able to ethically guarantee the outcome of an investigation. Private Investigators cannot control what evidence exists… Private Investigators cannot control the free will of the person they are following. Private Investigators cannot control the extent of a person’s criminal history or where they may have moved to. For these reasons, a Utah Private Investigator should almost never guarantee the results of any investigation. A Private Investigator can guarantee a client’s confidentiality. That is within our control. A Utah PI can also can control what he or she does. The Private Investigator can guarantee that they will do what they say they are going to do. They can guarantee they will execute the plan that’s been put in place. The results, on the other hand, are typically out of our control. Our “product” as professional private investigators is not simply the end results of the investigation, but also the private investigators experience, ability to observe and report and the proprietary databases and information we have access to.